[Updated, 10:32 a.m.]
Internal DNR surveys have found that employees don't see or are not on board with the agency's mission, methods, message and chamber-of-commerce management, so staff set up 'Town Hall' and listening sessions that produced a new departmental mantra and plan - - "One DNR" - -
according to agency communications.
Apparently, Cathy Stepp's management-by-Halloween costume contests and treats on every floor
needed to be taken to another level.
And you catch in the materials a whiff of internal dissent from top management's decisions, as employees were told that working in One DNR
"means supporting and promoting a final decision even if a program may have preferred a different outcome."
Colorful, glossy materials are being sent around under the "One DNR"
banner with motivational thoughts attached to head shots of senior staffers, like Assistant Deputy Secretary Scott Gunderson, whose team-building One DNR
maxim is "an assist is as important as a goal."
Promising better outreach through buzzwords like "Improve customer service metrics," One DNR
materials come with mind-bending, top-down patronization (you get the impression that Stepp got into editing mode at this point) and even delivered a truly weird double-begative, verbatim below:
Working in partnership as One DNR supports our vision for excellence in customer service. When one of our many employees interacts with a member of the public, the person outside the agency generally does not draw a distinction about which program the employee works for.
If, for example, the citizen has a question about deer (doesn’t everyone?), it likely does not matter that the employee works for the water program.
Turning questions from citizens, stakeholders and policymakers into positive interactions reflects well on the entire agency. Of course, One DNR does NOT mean that you should not take pride in the great work that you and your program are doing.
Embrace of One DNR
produce and promote success stories through team work, and
help avoid public relations mistakes" due to "the simple fact" the left hand doesn't see what the right hand is doing," says a One DNR
Something I'd noted recently
Sad decline at the state's once-proud, science-driven conservation agency now led by former home- builder/DNR critic and current Bad River iron mine booster Stepp, and a management team of conservative, private-sector, Scott Walker-approved partisan ideologues.